Role Responsibilities
- Allocating existing engineering resources in order to meet customer expectations in a timely and cost‑effective manner.
- Providing good communication at all times to both internal and external customers.
- Making sure that all incoming planned and unplanned work is reviewed, planned, prioritised, assigned and completed.
- Ensuring that incoming work is accurately diagnosed and required parts are ordered and fitted.
- Repair and replacement of cells, stacks, control units and diagnosis via CanBus systems.
- Carrying out repairs as per company guideline systems (JETI etc) and H&S compliance.
- Completing the above work to company standards in terms of quality and time scales.
- Accurate and timely completion of inspection/defect reports.
- Accurate and timely processing of company documentation (reports, timesheets etc) and relevant updating of company records via PC.
- Observing and maintaining health and safety and on‑site housekeeping to company standards.
- Cover for other colleagues in the workshop team if required on MHE repair.
- Site visits if required.
- Liaison with internal customers and support departments.
In addition to the duties and responsibilities listed, the job holder may be required to perform other duties assigned by the Workshop Supervisor, Head of Operations or Director Sales Management.
Role Requirements
- Electrical, mechanical or MHE engineering background; preferably battery maintenance or electrical engineering experience.
- Holding a driving licence and a good level of education.
- Experience working in a workshop environment.
- Good analytical skills to enable accurate fault diagnosis.
- Creative problem‑solving ability.
- Accountability/ownership, takes responsibility.
- Good attention to detail; work must be accurate.
- Planning and organising – must be able to work to deadlines and manage time.
- Good professional communication skills.
- Takes initiative, able to work unsupervised.
- Good team worker.
Skills
- Electrical and/or mechanical engineering background preferably in battery or electrical engineering.
- Literacy and numeracy skills sufficient to follow technical instructions.
- Good IT knowledge and skills.
Desirable
- Experience of working in Materials handling.
Jungheinrich UK Limited is an Equal Opportunities Employer which recognises the value of having a diverse and inclusive workplace. We strive to have a workforce which is representative of all sections of society and therefore will not unlawfully discriminate on the grounds of any protected characteristic including but not limited to sex, sexual orientation, race, religion, disability, marital status and gender reassignment. The data gathered from candidates will not be used as part of any decisions on potential employment with Jungheinrich UK Limited.
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