Referral Officer

Referral Officer needed in Islington, £22.14ph

PAYE – Reference: OR105652

Full time post, Monday-Friday. 9am-5pm. Office based until agreed by manager for hybrid working.

Full time role on a temporary basis.

• Takeresponsibilityforpromotingandsafeguardingthewelfare of children and young person’s / vulnerable adults in the care of the service, including undertaking regular Child Protection training at a level commensurate with role.
• Create, maintain and improve administrative systems to enable the service to meet its aims of delivering a high-quality service to children and families.
• To work co-operatively with the CSCT Team Manager, Practice Managers, Senior Social Workers, Social Workers, and MASH partners to ensure the team meets its aim of ensuring contacts receive a rapid and appropriate response.
• Develop and maintain good working relationships with other teams within Children’s Social Care, other Council departments and clients referred to the service.
• Deal sensitively with enquiries or telephone messages, logging calls accurately and alerting social work staff or manager immediately to any issues requiring immediate attention.
• To carry out the skilled processing of contacts, ensuring accuracy throughout. To liaise with social work staff and managers to ensure contact information is up-to-date and screening information is accurate.
• Use appropriate databases, Microsoft Office and other ICT systems to produce reports, spreadsheets and other documents as required supporting the service and assist others in the use of information technology systems when required.
• Follow guidelines to produce standard written or electronic responses to enquiries from family members or professionals to tight deadlines.
• Undertake support tasks on projects as required.
• Undertake other duties commensurate to the grade of the post.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

#J-18808-Ljbffr…