AML Operations Supervisor

Operations Supervisor – Client Administration & Financial Crime Operations

My client is seeking an experienced AML Operations Supervisor to lead a Client Administration and Financial Crime Operations team within a regulated financial services environment.

This is an excellent opportunity for a professional with strong AML/KYC and operational leadership experience to oversee critical client lifecycle activities, maintain robust control frameworks, and drive operational excellence across the business

Key Responsibilities

• Lead and manage day-to-day client administration and financial crime operations activities.
• Oversee customer onboarding, due diligence reviews, periodic reviews, and ongoing monitoring processes.
• Review and approve customer risk assessments, ensuring adherence to regulatory and internal standards.
• Provide oversight of Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) activities, including higher-risk customer reviews.
• Act as the primary escalation point for complex AML, KYC, and client documentation matters.
• Monitor operational performance against service level agreements and quality standards.
• Maintain and enhance operational procedures, controls, and risk management frameworks.
• Produce management reporting and insights for senior stakeholders, highlighting key risks, trends, and improvement opportunities.
• Collaborate with Compliance, Risk, Client Services, and Technology teams to strengthen operational effectiveness and regulatory compliance.
• Support continuous improvement initiatives and process enhancement projects.

About You

• Proven experience in AML, KYC, Financial Crime Operations, Compliance, or a related operational leadership role.
• Strong understanding of financial crime regulations, customer due diligence requirements, and risk management practices.
• Experience leading teams and managing operational workloads within a regulated environment.
• Excellent analytical, organisational, and problem-solving skills
• Strong stakeholder management and communication abilities.
• Ability to make sound decisions, manage escalations, and work effectively under pressure.
• Proficiency with Microsoft Office applications, particularly Excel and PowerPoint.
• Relevant AML or Financial Crime qualification is advantageous.

What’s on offer

• Competitive salary and benefits package.
• Hybrid working environment.
• Career development and progression opportunities.
• Collaborative and supportive culture.
• Exposure to senior stakeholders and business-critical initiatives.
• Opportunity to contribute to operational excellence within a growing organisation.

#J-18808-Ljbffr…