Senior Customer Journey Architect

Optimizely is looking for a Customer Journey Designer to join their Customer Success team in Greater London. In this role, you’ll translate journey strategy into high-quality, personalized touchpoints across various customer segments. You’ll leverage data, insights, and automation to enhance customer engagement from onboarding through growth.

The ideal candidate will have 3 to 5 years of relevant experience and a strong understanding of customer journey design and lifecycle engagement. Join us to drive impactful customer experiences!

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