Job Description – Housing Management Coordinator (261117)
Pay £14.06 per hour and great benefits including Health Cash Plan
Permanent, part time (20 hpw), open to agreeing a working pattern
Southampton
Home, a place where you belong
This is a great opportunity to join our team. As our Housing and Property Lead, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long‑term accommodation!
What you’ll do
- Making sure that our customers’ properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
- Help our customers with housing benefit claims, making sure that these are received on their rent account.
- Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court.
- Getting rooms ready for the next customers who need our help and for maximum occupancy, you’ll turn around vacant or void rooms / bed spaces / properties within set timescales.
- Ensuring we are health and safety compliant and that maintenance standards are met.
You have
- Experience in managing a housing caseload and handling landlord and housing management duties
- Know‑how of re‑letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
- Able to take on a lead role within the team, offering guidance and support to your colleagues
- The ability to work on your own initiative, positively influencing people from all different backgrounds.
- Confident working collaboratively with colleagues in other parts of the business as well as with external partners
- You’ll need an Enhanced DBS check done and we pay for that
What’s in it for you?
34 days leave, rising to 39 (including bank holidays and a “me day” to use for whatever you fancy)
800+ discounts on shops, holidays, days out, tech and more
Instant pay access with Stream
Matching pension contribution (up to 7% and life insurance of 3× basic salary)
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