Team Manager – Cheshunt Superstore

Availability Window

Mon 09:00–18:00; Wed 07:00–15:00; Thu 07:00–15:00; Fri 13:00–23:00; Sat 07:00–22:00.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.




• Recruiting, training, and developing colleagues to build a capable, high‑performing team.




• Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.




• Lead trade activity, using insight and expertise to grow sales and maximise profit.




• Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.




• Identifying and resolving root‑cause issues with sustainable, long‑term solutions.




• Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.




• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Qualifications

• Proven experience leading and developing high‑performing teams.




• Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.




• A welcoming, customer‑first approach, building strong relationships with colleagues and customers.




• Resilience and sound judgement to make effective decisions that support both customers and colleagues.




• Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.




• Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.

Benefits

Competitive salary with an excellent benefits package. Team Manager shift patterns vary day to day but are planned in advance to support work–life balance.

EEO Statement

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer.

We also understand that life varies for each of us, so we’re always open to conversations about flexible working.

#J-18808-Ljbffr…