PPD / Production Print Field Engineer – Central Belt

ROLE : PPD Print Production / Industrial PrintLOCATION : Central Belt – Scotland – 4 week shift cycle – OTE up to £50,000

We are looking for an experienced Field Service Engineer to provide high‑quality technical support across a range of Production Print products. This role focuses on delivering exceptional service, minimizing downtime, and ensuring customers receive a smooth, professional experience.

Responsibilities

• Deliver technical service, maintenance, and repair across Production Print equipment
• Carry out installations and de‑installations, ensuring all project milestones are met efficiently
• Keep customers updated on progress and ensure a positive service experience
• Escalate technical issues promptly
• Identify opportunities for additional services or revenue while on customer sites
• Build strong customer relationships
• Manage and maintain vehicle stock

Qualifications

• Strong technical knowledge of Production Print and/or Industrial Print devices
• Excellent fault‑finding and problem‑solving skills
• Confident using diagnostic tools and reading complex technical instructions
• IT literacy and basic networking capabilities
• Strong communication skills

Shift Patterns

• Week 1 – Early Shift: 6:00am – 2:00pm
• Week 2 – Evening Shift: 4:30pm – 12:00am or 2:00pm – 10:00pm
• Week 3 – Day shift: 8.30am – 5.30pm
• Week 4 – Night Shift: 12:00am – 8:30am
• 1 in 4 weekend rota

No shifts or weekends apply until full training is completed and the engineer is fully up to speed.

Package and Benefits

• Up to £50,000 (salary + bonus + shift allowance)
• An inclusive, supportive working environment
• Holiday entitlement, volunteering leave, and options to purchase additional holiday
• Flexible retirement planning
• Wellbeing support covering physical, emotional, and financial health
• Company car
• Career development and long-term learning opportunities
• The chance to grow within a forward-thinking, future-focused organisation

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