Overview
This is an exciting opportunity to be part of the operational leadership team working closely with Clinical colleagues within the Neighbourhood Nursing Out of Hours Service. You will manage support staff day to day, oversee the E Roster, sickness, training and performance, and handle complex decision making alongside HR. You will ensure the service meets capacity, demand and KPIs and support business continuity. The role is based at Hunslet Health Centre but may require citywide travel. Service operates 7 days a week; shifts are usually 7pm-3am.
Main duties of the job
- Work with the Operational Team Manager and Service Manager to support and oversee staff across the service.
- Manage data related to appraisals, one‑to‑ones, training and performance, ensuring quality and outcomes.
- Proactively ensure daily, weekly, monthly and annual targets are achieved.
- Handle day‑to‑day staff matters, including return‑to‑work interviews, policy support and liaison with Occupational Health and HR.
- Collaborate with Clinical Team Managers to identify areas for improvement and enforce performance standards.
- Support rota oversight and, when required, deputise for the Operational Team Manager.
About us
Leeds Community Healthcare NHS Trust provides a range of community‑based health services across the city. We treat people in their homes, local health centres and community hospitals, and work in partnership with other local trusts, charities and Leeds City Council. We have a strong culture based on deeply‑held values and have been rated “Good” by the CQC, with Adult Services rated “Outstanding”.
Benefits
Our benefits include generous annual leave and access to NHS discount sites. For a full list of benefits and rewards, visit www.leedscommunityhealthcare.nhs.uk and click on the Join Our Team Tab.
Working hours and schedule
32 hours per week, typically 4 shifts each month with some flexible working to meet service requirements.
Qualifications & Requirements
- Experience managing staff and complex decision making within a healthcare setting.
- Knowledge of workforce planning, HR processes and performance management.
- A clear understanding of capacity, demand and KPIs in a community health environment.
- Strong communication, relationship‑building and business continuity skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure to the Disclosure and Barring Service.
Right to Work
Role is based in the UK. Employment is conditional on confirmation of the right to work in the UK.
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