IT Service Desk Analyst – 1st/2nd Line & VIP Support

Lancashire Insurance Group is looking for an IT Service Desk Support professional to provide essential technical support to staff primarily in London but also in Bermuda and Australia. The role entails full-time attendance at the London office and a commitment to maintaining high service levels while resolving various IT issues.

Ideal candidates should have strong communication skills, knowledge of Microsoft technologies, and a proactive approach to problem-solving. This position also offers an opportunity to contribute to IT service delivery across multiple regions.

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