Branch Colleague Position Newcastle Upon Tyne

Branch Colleague – Full TimeLocation: Newcastle & surrounding areasSalary: £26,624 + uncapped bonusJob Type: Permanent, Full Time

About The Role

We are looking for enthusiastic and customer-focused individuals to join our team as Branch Colleagues. This is an exciting opportunity to build a rewarding career within a successful high street service retailer.

What You’ll Be Doing

• Providing outstanding customer service
• Delivering a variety of in-store services, including:
  • Key cutting
  • Watch and mobile phone repairs
  • Engraving
  • Shoe repairs
  • Photo processing
• Maintaining high store standards
• Supporting team members across different locations

What We’re Looking For

• A positive attitude and fun personality
• Excellent communication and customer service skills
• A willingness to learn new skills
• A smart and professional appearance
• A full driving licence and access to your own transport
• No previous experience is required—full training provided

What We Offer

• Competitive salary with achievable uncapped bonus
• Free holiday homes
• Birthday day off (in addition to annual leave)
• Paid leave for a child’s first day at school
• Annual salary reviews
• Regular social events
• Excellent career progression opportunities – we promote from within

Working Hours

40 hours per week5 days out of 7 (including weekends)Overtime available once trained

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