Reception Helpdesk Assistant – Durham
The Role and Department
As a Department, the Student Enrichment Directorate is striving to play a pivotal role in developing, delivering and transforming a Wider Student Experience that is as impactful as anything in the world. We remain steadfast in our core commitment to accelerating the growth of far-reaching and market-leading programmes across performance, participation and community outreach, whilst fostering a culture that safeguards academic excellence. We are guided by the belief that an investment in the Wider Student Experience is ultimately an investment in the quality of graduates that the University produces and are motivated by the opportunity to engage and inspire the next generation of talent. In doing so, we feel confident that we are making a positive contribution to the development of rounded, global citizens. The post holder will be responsible for providing reception services and associated administration of the front-desk, including a welcome service, professionally greeting users of the building, providing assistance, directions and information. They will also be required to using a booking system.
The post holder may be required to work weekends and evenings but hours will be typically be 7.00-15.00 or 13.00-21.00, however flexibility is required depending on business needs. A uniform will be provided.
Further information about the role and the responsibilities is at the bottom of this job description.
Who to contact for more information If you would like to have a chat or ask any questions about the role or if you are struggling to complete the application process, Laura Green () would be happy to speak to you.
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