Customer Service Specialist

Company: Job Switch Ltd
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Job Description:

Thepostholderisrequiredtoworkaspartofateamprovidingthefirstpointofcontactoverthetelephone,webchat,email,whitemailandfacetofaceforallSomersetCouncilServices.

Contactwillbefromthepublic,serviceusersandotherinternalandexternalprofessionalsandorganisations.

Thepostholderwillliaisewithandprovidefeedbacktoserviceareasandmanagementwithsuggestionsforimprovementanddevelopment.Aspartofarota,thepostholderwillb…

Posted: April 1st, 2026