Senior Product Manager

Overview

We’re reinventing payments. In less than four years, Dojo has become the largest and most loved acquirer in the UK. We are looking for a Product Manager to build a data ecosystem that is as easy to use as the app for our customers.

Responsibilities

• Wear two hats: Evangelist/Teacher – treat the platform as consumer‑grade product and ensure adoptability by engineers, PMs, and data scientists.
• Shipper/Engine room – manage trade‑offs between maintenance of existing pipelines and innovation in new self‑serve tools; say ‘no’ when needed to prioritize long‑term fixes.
• Define product strategy around data: “Data as a seamless enabler of speed & impact.”
• Create and own the “Golden Path” roadmap governing the lifecycle of datasets.
• Balance safety vs. speed – enable instant data access for many users while protecting PII and meeting regulations.
• Track ROI & attribution of data products: identify high‑value datasets and eliminate “zombie” data.
• Own technical execution: real‑time capabilities, semantic layer, platform scalability.
• Build internal enablement: own discovery experience on the data portal; create self‑serve tools that eliminate support tickets.
• Build community: run data clinics, write newsletters, promote data literacy.
• Explore AI strategy: harness LLMs and agentic AI to enhance data products and customer experience.

Qualifications

• 5+ years of Product Management experience across full stack.
• Fluent SQL and ability to query own data.
• Experience in fintech and understanding of data as ledger with audit trails and immutability.
• Empathy for diverse users, from backend engineers to marketing leads.
• Experience treating governance as product, automating compliance without slowing teams.

Success Metrics

• Adoption – percentage of internal teams actively using the platform.
• Velocity – end‑to‑end latency, change failure rate, recovery time.
• Trust – reduction in data‑quality support tickets and increase in user satisfaction.
• ROI – incremental value in revenue, cost savings, time saved, stability, risk reduction.

Why This Role is Different

• Most fintechs ask you to just build pipelines; we focus on user experience too.
• Most tech companies focus on insights; we deliver complex data‑engineering challenges.
• We provide both engineering complexity and a SaaS‑like product culture.
• Strong Tech Leads own architecture; your job is to give them clarity and ensure adoption.
• High visibility – you are the face of Data in every room you enter.

Work Environment

We have offices across Europe and expect office‑first culture with 4+ days per week. Quiet zones, collaboration spaces, and social hubs are available.

Diversity, Equity, and Inclusion

We serve over 150,000 places across the UK and strive to build teams that reflect the diversity of our customers. We provide adjustments during recruitment if needed.

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