Store Supervisor

Overview

Yorkshire Trading Company is a growing family‑owned business with 36 stores in Yorkshire, Lincolnshire and the North East, a busy e‑commerce operation and outdoor events teams that trade nationwide. We’re looking for a Retail Store Supervisor to join our team in the Berwick Store.

Position Details

Part‑time, permanent; 32 hours over 4 days, including some weekends on a rota basis. Additional hours may be required at busy times; flexibility is an advantage.

Responsibilities

• Assist the store manager in the day‑to‑day running of the store.
• Deputise in the absence of the Store Manager (key holder).
• Support management and training of retail colleagues, including cashiers and the replenishment team on the shop floor.
• Work on store displays, stock rotation, and put‑away.
• Keep up‑to‑date with all products, services and promotions.
• Handle customer questions, complaints and issues.
• Direct customers by escorting them to racks and counters, suggesting items and delivering great traditional customer service.
• Contribute to the team effort by accomplishing related results as needed.
• Perform cashing‑up duties when required.
• Ensure pricing is correct.
• Maintain tidy store environment.
• Assist in any other duties as required.

Essential Skills

• Previous supervisory or people‑management experience (not essential, training provided); some retail experience required.
• Knowledge of cashing‑up procedures advantageous.
• Computer literate.
• Desire to achieve and deliver high standards.

Benefits

• 5.6 weeks annual leave (pro‑rata).
• 12.5% discount after a 6‑week induction period.
• Workplace pension scheme.

Salary

£12.46 per hour.

Job Types

• Part‑time.
• Permanent.

If you’re passionate about people and sales then we would love to hear from you.

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