Digital Services Manager

CSS Recruitment are looking for a Digital Services Manager in the Rochford and Brentwood area. Due to the nature of the role there is a requirement to wok on site a minimum of 1 day per week.

3 days per week – 08:00-17:00.

We are looking for someone with skills in managing teams, managing digital products and services, building relationships across the business and creating continuous improvement of live services.

Main Tasks & Responsibilities:

• Own the live operation of digital services
• Act as escalation points, oversee incident, problem and service requests
• Work with Services to reduce failure demand
• Use resident and Officer feedback to improve digital experiences
• Ensure service meet information governance, data protection and Security requirements
• Use project management skills to deliver improvement projects
• Provide supplier and financial management
• You will have skills around the Microsoft stack, and development experience

Please contact Emma at CSS Recruitment for further details

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