Service Engineer

Service & Repair EngineerLocation: Various UK SitesHours: 08:00 – 16:30, Monday to Friday, plus overtimeType: Permanent

The Role

We’re looking for a skilled and motivated Service & Repair Engineer to join our Operations Team. You’ll be responsible for servicing and repairing assistive equipment such as ceiling hoists, height-adjustable baths and basins, changing couches, and other specialist mobility equipment. You’ll work across diverse environments and ensure all work meets manufacturer and regulatory standards.

What You’ll Do

• Complete service and repair tasks to a high standard
• Maintain van stock and drive safely
• Communicate effectively with clients
• Record work using our ERP system (Simpro)
• Respond to emergency repairs
• Share best practices and support team training

What We’re Looking For

• Ability to follow service instructions and wiring diagrams
• Fault-finding skills using electrical test meters
• Experience with power tools and working safely at height
• Strong problem-solving and attention to detail
• Positive, proactive attitude
• PASMA, SSSP, CITB, or IPAF certifications (training available)
• Basic IT skills and tablet use
• Full UK driving licence & Enhanced DBS check
• Physically fit and able to work independently
• Experience with mobility equipment (preferred)

Benefits

• Full training provided (Simpro + equipment)
• Occasional overnight stays covered with hotel & allowance
• 21 days holiday + Bank Holidays (up to 26 days with service)
• Supportive team environment with growth opportunities

Performance Goals

• Timely completion of services and repairs
• High first-time fix rate
• Positive customer feedback
• Weekly vehicle checks

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