Delivery Manager

We’re recruiting an experienced Delivery Manager to join our growing public sector consultancy on a permanent basis, leading the delivery of complex digital and technology-enabled change.

Key Responsibilities

• Take accountability for the successful delivery of one or more complex projects or workstreams in public sector environments.
• Build and maintain trusted relationships with senior client stakeholders, translating strategic objectives and policy intent into clear, achievable delivery plans.
• Proactively manage risks, dependencies, and issues, ensuring delivery remains on track.
• Lead, support, and develop multidisciplinary teams, creating a positive, inclusive culture and effective ways of working.
• Apply agile and lean delivery practices flexibly, adapting your approach to suit different organisational contexts and levels of maturity.
• Manage delivery within agreed governance, commercial, and contractual frameworks.
• Coach and mentor other Delivery Managers and actively contribute to our delivery management community of practice.

Qualifications

• Relationship management: Strong emotional intelligence with experience building trusted relationships, managing expectations, and resolving conflict across diverse teams and stakeholders.
• Communication: Excellent verbal and written communication skills, with experience facilitating effective discussions, navigating difficult conversations, and communicating sensitive messages constructively.
• Planning and execution: Proven experience shaping and delivering collaborative delivery plans, assessing feasibility, managing risks and dependencies, and adapting plans as learning evolves.
• Leadership: A role‑model for servant leadership, able to adapt leadership style to team needs and create an empowering, inclusive working environment.
• Commercial acumen: Experience working within contractual frameworks, managing budgets, and identifying commercial risks and opportunities.
• Adaptability: Ability to tailor delivery and leadership approaches to suit differing client contexts and team needs.
• Agile expertise: Broad experience applying agile frameworks and methods pragmatically across service or software delivery.
• Public sector experience: Experience working in public sector or similarly regulated environments.

Nice to Have

• Experience in product management, service design, development, or another related discipline.

Benefits

• Share in our success with our Quarterly Performance-Related Profit Share Scheme.
• Strong career progression and mentorship coaching through our Strength in Balance & Leadership schemes and dedicated quarterly Pathways Career Development programme.
• Flexible/remote working options to support a healthy work–life balance.
• Financial well‑being initiatives including pension, private healthcare cover, life assurance, financial advice, and an employee discount scheme.
• Employee well‑being schemes such as gym discounts, bike‑to‑work, fitness classes, mindfulness workshops, employee assistance programme, generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies.
• Educational assistance and incentives for certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat.
• Reward schemes such as Version 1’s Annual Excellence Awards and a ‘Call‑Out’ platform.
• Environment, social and community first initiatives allowing involvement in local fundraising and development opportunities within our diversity, inclusion and belonging schemes.

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