Internal Sales

Riddelsare aleading wholesale distributor supplying a wide range of agricultural, household, and construction hardware products across Northern Ireland. As Northern Irelands oldest hardware distributor,we havebuilta strong reputationfor reliability, quality, and long-standing customer relationships. With over 220 years in business,Riddelscontinues to combine deep industry heritage with a commitment to serving generations of customers and communities. We are now recruiting for an Internal Sales role based in our Head Office in Lisburn, UK to help support the growth and long-term plans of the business. The Role: Outbound telephone and email sales promoting existing and new products, special offers and discontinued stock Upselling on telephone calls and maximising the value of the orders Create and review sales data drills and communicate the information with the Field Sales Representatives and Sales Office team Processing telephone and email orders Generate sales orders, sales quotations, invoices and statements Create purchase orders for one-off / special sales orders Liaise with customers to inform them of any price discrepancies on orders, stock availability issues and offer a suitable alternative product where necessary Internal sales support to the Field Sales Representatives Provide after sales support to customers, contractors, and end users Represent the company at trade shows and marketing events Requirements: Pleasant and professional telephone manner Excellent communicator with the ability to work as part of a team Ability to use your own initiative and make informed decisions Experience of intact a distinct advantage Proficiency in Microsoft Office suite (Word, Excel, Powerpoint etc.) A desire tolearnaboutourproducts and systems Benefits Package: Competitive salary DOE Additional days annual leave based on service Eligibility to join the company contributory pension scheme Access to Employee Assistance Programme Furthercareerdevelopment&advancementopportunities…