Senior Contact Centre Operations Leader

A leading contact centre firm is seeking an Operations Manager in Banbury to oversee multiple teams across sales and customer service. The role involves managing Team Leaders and ensuring performance across KPIs and customer experience. Ideal candidates will have proven experience in contact centre management with a commercial mindset. The position offers a full-time permanent opportunity and a performance-based bonus in a supportive work environment.#J-18808-Ljbffr…