Business Change Manager (Quality & Production)
Location: London / Hybrid (South / Essex / Home Counties etc ideal)
Salary: £50-60K per annum + benefits
Role Type: Permanent; Monday-Friday Days (flexible working options available).
Lead engineering improvement and quality excellence across a complex, safety‑critical environment.
The Role and About You
We are searching for a Continuous Improvement Manager to lead engineering performance, process optimisation and quality assurance activity within a busy production environment.
This role gives you the opportunity to drive improvement initiatives, strengthen engineering systems and governance across multiple sites, supporting a wider quality and compliance team within the engineering function.
In this role, you will bring together engineering and operational stakeholders to identify, design and implement continuous improvement initiatives across a multi‑site maintenance operation. You will play a key role in strengthening quality systems, improving processes, and ensuring engineering activity consistently meets performance, safety and compliance requirements. The work you will personally deliver will drive positive change across multiple sites.
You will lead structured improvement programmes and embed a culture of data‑driven decision making and operational excellence across engineering teams.
Key Responsibilities
- Leading continuous improvement activity using structured methodologies (e.g. PDCA)
- Driving improvements in engineering processes, systems and working practices
- Maintaining and strengthening engineering quality management systems and controlled documentation
- Coordinating internal audit activity and supporting wider audit programmes
- Identifying, tracking and driving corrective actions through to effective closure
- Working with engineering teams to develop and review KPIs and performance improvements
- Facilitating cross‑functional meetings, managing actions and ensuring delivery
- Supporting process, systems and documentation improvements across engineering functions
- Engaging with suppliers and supporting periodic review activity within quality frameworks
- Promoting consistent standards and continuous improvement culture across engineering teams
About You
- Proven experience delivering continuous improvement, engineering change or business improvement programmes in an engineering (production or maintenance) based environment
- Previous experience within the rail sector would be highly advantageous
- Knowledge of quality management systems and ISO9001 principles
- Strong stakeholder engagement and leadership capability across technical and operational teams
- Confident working with data, performance metrics and structured problem‑solving tools
- Able to influence, prioritise and deliver change across multiple sites
The Company
A well‑established organisation with excellent employee satisfaction ratings and strong professional development, DE&I and wellbeing programmes. The business is focused on promoting a culture of safety, reliability and continuous improvement and this is a key role directing best practice.
The company has dedicated policies around employee wellbeing including wellbeing programmes & groups. Hybrid and flexible working options are available and other work‑based perks.
My client aims to foster a diverse and inclusive working environment. If you have any questions or need any special assistance throughout the application process, please do not hesitate to ask.
This is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
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