Internal Sales Administrator

Internal Sales AdministratorLocation: Alcester (Office Based)Salary: £26,000 – £30,000 (Depending on Experience)Hours: 40 hours per week, Monday to Friday, 8:30am – 5:00pm An excellent opportunity has arisen to join a well-established and growing manufacturing business based in Alcester. The company operates within a fast-paced, customer-focused environment, supplying products to a wide range of industries.They are now looking for a proactive and organised Internal Sales Administrator to support the sales team and ensure a smooth and efficient order process from enquiry through to delivery.The RoleAs an Internal Sales Administrator, you will play a key role in supporting customers and the wider sales function. Responsibilities will include:Processing customer orders accurately and efficientlyPreparing and issuing quotations in line with customer requirementsManaging inbound enquiries via phone and emailLiaising with customers to provide updates on orders, deliveries, and lead timesCoordinating with production and logistics teams to ensure timely fulfilmentMaintaining and updating customer records and internal systemsHandling any customer queries or issues in a professional and timely mannerSupporting the sales team with administrative duties and reportingBuilding strong relationships with customers to ensure a high level of serviceAbout YouThe successful candidate will:Have previous experience in a sales administration, customer service, or internal sales roleBe highly organised with strong attention to detailHave excellent communication skills, both written and verbalBe confident working in a fast-paced, team-oriented environmentBe IT literate and comfortable using internal systems and Microsoft OfficeHave a proactive and positive approach to problem-solving…