Senior Complaints & Resident Services Lead (Hybrid)

A public sector local authority in Croydon is seeking a Senior Member & Residents Services Officer. This full-time, fixed-term position involves supervising complaint resolutions, managing high-profile cases, and supporting officers. The ideal candidate will have experience in the public sector, excellent communication skills, and the ability to manage sensitive issues. Hybrid working is expected, combining both office presence and flexibility, making this role influential in service improvement.#J-18808-Ljbffr…