Location: UK Defence Academy, Swindon, SN6 8LA
Salary: Up to £55,000 depending on experience
Schedule: Permanent, full time, Mon–Thurs 8am–4pm, Fri 8am–3:30pm
Overview
As an M&E Project Manager in our Estates Department team, you’ll ensure essential projects across the Defence Academy are delivered safely, smoothly, and with purpose. Your work will support a site that trains future leaders and makes a real positive impact on communities and society.
Responsibilities
- Work with customers to fully understand their requirements and translate them into agreed statements of need.
- Manage PPM and reactive subcontractor activities, as well as service variation and asset replacement projects, supporting larger capital programmes where required.
- Update and proactively manage CAFM Explorer data, ensuring tasks, asset changes, and documentation are accurate and complete.
- Maintain accurate project information across Service Variations, cost tracking, programme updates, and documentation management systems including SharePoint and the Technical Library.
- Deliver projects from feasibility through post‑occupancy, following the RIBA Plan of Work and Serco project governance processes.
- Ensure compliance with MOD processes, building standards and approvals, and Serco requirements for buildability and maintenance.
- Follow procurement processes, including appointing contractors and managing all contract administration and cost control.
- Uphold Environmental, Health, Safety, Security and Quality Standards, ensuring works follow CDM 2015 and contractor control processes.
- Carry out site quality audits, ensuring contractors work safely and meet agreed methods and risk assessments.
- Lead project meetings, collaborate effectively with colleagues, and support value‑for‑money outcomes.
Qualifications
- ONC, HNC or HND in Building Services Engineering (Mechanical or Electrical).
- Experience managing Building Engineering Services projects, ideally with contractor‑side understanding.
- A management‑level qualification in health, safety and environment (such as SMSTS or IOSH).
- Excellent organisational and communication skills, with strong IT capability across tools like Excel, Word, CAFM, Teams and SharePoint.
- Demonstrable experience supervising project teams, managing KPIs, costs, planning, stakeholder engagement and performance management.
- Proven experience leading complex FM estates projects, including space utilisation and knowledge of standards such as British Standards, SFG20 and BSRIA.
- Experience managing Safe Systems of Work, site activities, scope setting, and problem‑solving in fast‑moving environments.
Vetting and Checks
This role requires BPSS clearance and may require formal Security Clearance (CTC or SC). UK residency requirements may apply. An Occupational Health Questionnaire will be completed.
Benefits
- Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, 24/7 access to a virtual GP service
- Discounts across around 1,000 retailers, including food, clothing, entertainment and travel
- Charity: Paid volunteering day, tax‑free charitable giving via Payroll Giving Scheme, donation to Serco People Fund Charity
- Employee networks supporting inclusion and connection for LGBTQIA+, women, parents, carers, people with disabilities, veterans and multicultural backgrounds
Equal Opportunity
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation and support the needs of all. We will make reasonable adjustments at interview through to employment. We are a Disability Confident Leader and hold the Gold Inclusive Employer Standard and we encourage applications from a diverse candidate pool. We support flexible working.
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