We are seeking professional, customer-focused individuals to join our team supporting a prestigious private aviation facility in Farnborough.
Apply today to work as a Customer Service Liaison Officer!
Contract Information:
Location: Farnborough Rate of Pay: £15.51 per hour Shift Pattern: Monday to Friday Hours: 06:00am – 14:00pm / 10:00am – 18:00pm
Your Time at Work As a Customer Service Liaison Officer you will be responsible for:
– Delivering exceptional customer service in a high-end private aviation environment – Greeting and assisting VIP customers – Transporting Customers to/from accommodation locally – Booking accommodation/taxis for customers – Escorting customers within security restricted areas – Assisting with customer communication with the operations team – Alarm and CCTV monitoring – Incident report writing – Monitoring and responding to operational emails and visitor requests – Supporting emergency procedures and security incidents – Completing any other reasonable tasks that are required by the company / Line manager.
Our Perfect Worker To be considered for employment in this role, you must be able to meet the following minimum requirements:
– Unrestricted right to work full time in the UK for a minimum period of 12 months – Must be a UK resident for the last 3 years – Exceptional verbal and written English communication skills – A polished, professional, customer-focused approach – Previous customer service experience (aviation, corporate, concierge, front-of-house, or high-profile environments desirable) – Strong computer literacy and confidence using multiple systems – The ability to remain calm under pressure – Excellent personal presentation and professionalism – Flexibility to work ad hoc relief shifts – Full UK Driving Licence is essential – Must be able to pass the CRC check – Must be able to pass all required training – Have a five-year checkable employment history or be able to produce documentary evidence of any period of unemployment, self-employment, or full and part-time education during that period. – Be able to stand for long periods.
Key Information and Benefits – Free car parking on site – Good links to public transport – Uniform provided – PPE provided – Full training provided – Opportunities for overtime
Job ref: 1G4S (G565)
Our client is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!
About Staffline Staffline is the UK’s largest recruitment solutions partner, enabling over 35,000 people into good work every week. We operate at more than 420 customer sites across England, Scotland and Wales.
As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security. Important Information
– Staffline and its subsidiaries do not charge any recruitment or job-seeking fees at any stage of the hiring process. – This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Staffline. – Our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
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