Purpose
The Transport & Logistics Manager is responsible for the effective management of transport operations, fleet compliance and logistics activities throughout the UK. The role ensures full compliance with transport legislation, health & safety requirements and fleet management obligations, whilst delivering safe, efficient and cost-effective transport and logistics solutions to support business operations.
The successful candidate will act as a key point of contact between internal departments, suppliers, freight providers and regulatory bodies, ensuring operational excellence, legal compliance and continuous improvement across all transport and logistics activities.
Roles & Responsibilities
The main duties and responsibilities will include (but are not limited to):
Transport & Logistics Management
- Manage the day-to-day transport and logistics operations across the UK and internationally.
- Coordinate domestic and international deliveries and collections through approved logistics providers.
- Manage import and export activities, ensuring all customs, shipping and compliance documentation is completed accurately and efficiently.
- Ensure effective planning and coordination of logistics activities to support customer requirements and operational delivery.
- Develop and maintain strong relationships with transport providers, freight forwarders and logistics partners.
- Negotiate pricing agreements and service contracts to ensure cost-effective transport solutions.
- Monitor logistics costs and identify opportunities for operational efficiencies and savings.
Fleet Management & Compliance
- Manage the company fleet of service vans and operational vehicles across multiple UK locations.
- Ensure all vehicles are maintained in accordance with UK legal requirements, including servicing, MOTs, taxation and insurance.
- Coordinate preventative maintenance activities, repairs and breakdown support arrangements.
- Manage fuel card systems, telematics platforms and fleet insurance programmes.
- Arrange and manage 12-weekly PMIs and tail lift inspections where applicable.
- Support fleet replacement programmes and the procurement of new vehicles.
- Coordinate vehicle fit-outs, including racking systems, inverters, telematics, dashcams and specialist equipment installations.
- Ensure vehicles and equipment remain available to support operational and customer requirements.
- Monitor fleet utilisation and identify opportunities to improve operational efficiency.
Regulatory Compliance
- Maintain a working knowledge of Dangerous Goods regulations, including ADR, IMDG and IATA requirements.
- Ensure compliance with all relevant UK transport legislation and regulatory requirements.
- Manage tachograph downloads and ensure compliance with drivers’ hours regulations.
- Ensure compliance with LOLER and PUWER regulations.
- Maintain vehicle safety equipment and load restraint systems.
- Support internal and external audits relating to transport, logistics and fleet activities.
- Monitor legislative changes and implement updates to maintain ongoing compliance.
- Act as the focal point for transport and fleet compliance across the business.
- Ensure compliance with ADR requirements relating to the transportation of batteries and associated equipment.
Supplier & Stakeholder Management
- Liaise with suppliers, transport providers, insurers and internal stakeholders to ensure effective service delivery.
- Build and maintain strong relationships with external service providers.
- Monitor supplier performance and identify opportunities for service improvements and cost savings.
- Act as the primary point of contact for transport, fleet and logistics-related enquiries and issues.
Skills & Experience
- Previous experience in a Transport Manager, Fleet Manager, Logistics Manager or similar operational role.
- Strong understanding of UK transport legislation and fleet compliance requirements.
- Working knowledge of Dangerous Goods regulations, including ADR, IMDG and IATA.
- Experience managing import and export activities and associated documentation.
- Knowledge of DVSA regulations, tachograph legislation and drivers’ hours requirements.
- Experience managing supplier relationships and negotiating service agreements.
- Excellent organisational and administrative skills.
- Proficient in Microsoft Office applications.
- Full UK Driving Licence.
Personal Attributes
- Customer-focused and commercially aware.
- Strong leadership presence with a proactive approach.
- Excellent organisational and planning abilities.
- Professional, dependable and highly motivated.
- Strong communicator with the ability to build effective relationships at all levels.
- Solution-oriented with a continuous improvement mindset.
- Able to work independently and take ownership of responsibilities.
- Calm and effective under pressure.
- Willingness to take ownership and accountability.
QHSE Responsibilities
- Comply with Norco Group and client Quality, Health, Safety and Environmental procedures at all times.
- Ensure all accidents, incidents, near misses and hazards are reported promptly and accurately.
- Promote a positive safety culture throughout the business.
- Ensure all transport, fleet and logistics activities are carried out in accordance with company policies and applicable legislation.
- Support audits, inspections and continuous improvement initiatives relating to QHSE performance.
- Ensure all activities are undertaken in accordance with company procedures and industry regulations.
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