Registered Manager

Company: 21HSC LIMITED
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Job Description:

Registered Manager Care at Home

Location:LothiansContract Type: Permanent Full timeSalary: £30,000£40,000

Are you an experienced care professional ready to take the next step into leadership? Join a growing homecare service where youll lead from the front, ensuring the delivery of safe, effective, and high-quality care. This is an exciting opportunity to manage and develop a dedicated team while driving service excellence and supporting people to live independently in their own homes.

Key Roles and Responsibilities:

  • Provide strong leadership, supervision, and support to care staff, promoting development, performance, and team morale.
  • Oversee the day-to-day operations of the service, including staffing, rota management, and allocation of care workers.
  • Ensure sufficient staffing levels to meet service demand with appropriately skilled and qualified staff.
  • Develop, review, and approve care plans, risk assessments, and support plans to ensure person-centred care delivery.
  • Monitor and maintain high standards through audits, compliance checks, and quality assurance processes.
  • Manage complaints, incidents, and risk, carrying out investigations and implementing improvements.
  • Lead on recruitment, induction, training, and retention of staff, ensuring compliance with regulatory standards.
  • Maintain accurate records, reporting systems, and ensure adherence to all health & social care regulations and policies.
  • Build positive relationships with clients and families, acting as a key point of contact and ensuring needs are met.
  • Support business growth and development, contributing to service expansion and strategic objectives.
  • Participate in on-call duties and provide out-of-hours support where required.
  • Undertake a mix of office-based and field-based responsibilities, including occasional visits to clients and staff.

Essential Skills and Attributes:

  • A genuine passion for delivering high-quality, person-centred care.
  • Proven experience in domiciliary care, ideally within a supervisory or management role.
  • Strong leadership and people management skills, with the ability to motivate and support teams.
  • Excellent communication and interpersonal skills to engage with staff, clients, families, and professionals.
  • Strong organisational skills with the ability to manage multiple priorities effectively.
  • Good understanding of care standards, regulatory requirements, risk management, and compliance.
  • Ability to work under pressure, make informed decisions, and remain flexible in a fast-paced environment.
  • Full UK driving licence and access to a vehicle.
  • Commitment to dignity, respect, equality, and delivering compassionate care.
  • Registration oror eligible to registerwith Scottish Social Services Council (SSSC)

Desirable:

  • Previous experience as a Registered Manager or Care Manager.
  • Experience contributing to service growth and development.
  • Knowledge of inspection frameworks and quality assurance processes.

Qualifications:

  • Minimum SVQ Level 3 in Health and Social Care (or equivalent) is essential.
  • Higher-level qualifications in leadership or management are desirable.

Additional Information:

This role may involve a combination of office-based and field-based duties. Participation in an on-call rota is required, including responding to emergencies and out-of-hours issues.

To Apply:

Click “Apply” and submit your up-to-date CV. For more information and a detailed job description, contact Danielle Frame at 21 HSC. Suitable candidates will be contacted quickly with a view to arranging a formal interview with the Senior Management Team.

21 HSC Limited is an equal opportunities employer.

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Posted: July 3rd, 2026