Senior Casualty Claims Adjuster

Job Responsibilities

• Claims responsibility for a portfolio of Casualty claims. Portfolio will include international jurisdictions, lead/follow and primary/excess.
• The handler will handle Casualty claims arising for all product lines including; General Liability, Environmental and Life Science.
• Assess and adjust claims in relation to policy coverage. Ensure that coverage is accurately assessed and communicated appropriately and promptly.
• Ensure that reserving is correctly maintained, properly managed and audited.
• Appoint and control loss surveyors, counsel and other experts as required, to ensure timely intervention and mitigation of claims.
• Ensure that claims are handled promptly, fairly and with integrity in accordance with the Business’s claims management guidelines. Ensure timely intervention and mitigation of losses.
• Ensure that all claims are diarised and managed proactively.
• Ensure that all potential coverage, liability and quantum issues are identified and pursued appropriately and expeditiously.
• Maintain the highest standards of communication with claims management and underwriting to ensure that information on significant claims, large loss reports and claims trends are shared expeditiously.
• Review London market claims and advices within system and maintain accurate claims records at all times.
• Attend market claim meetings as required.
• Liaise with Underwriters, brokers and policyholders on claims issues and driving successful claims outcomes for all parties.
• Act as point person for the Casualty Claims portfolio: liaising with stakeholders, attending UW meetings, providing claims portfolio reports/feedback, creating/implementing claims management solutions to key accounts, assisting with policy wordings and other portfolio tasks that may be required.
• Management of Casualty large losses, preparation of Casualty Watchlist documents/meetings and contribution to Claims large loss and trend feedback.
• Providing technical support and training to junior members of the team.
• Assist with reinsurance issues.
• Assist with auditing and oversight of claims DCAs and external providers as required.
• Ensure compliance with all regulatory and statutory requirements relating to claims handling, in particular TCF.

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