Business Administrator

Overview: Job holders within this Group Profile provide administrative support to managers and frontline staff by undertaking transactional work in a particular area. This is a non‑operational role which may involve contact with prisoners depending on their area of work. The role has no line management responsibilities.

Responsibilities

• Organise, produce and maintain accurate records for area of work
• Act as contact point for all communications to the team; prioritise and distribute communications to the appropriate person or relevant department in establishment
• Complete monitoring returns for area of work
• Input requisitions into the finance database and process requisitions for defined area of work
• Co‑ordinate any awareness sessions for area of work
• Prepare paperwork for checking by manager, conducting initial checks as required
• Correspond with relevant stakeholders and agencies to ensure that they are aware of information so that information is adequately shared
• Maintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as required
• Collate information relating to relevant Service Delivery Indicators (SDIs)
• Act as secretary to meetings as required including organising agenda, taking, distributing minutes and action points

Behaviours

• Managing a Quality Service
• Working Together
• Communicating and Influencing
• Changing and Improving
• Delivering at Pace

Essential Skills/Qualifications

Job holders must complete specific training in their specialism once they take up post. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

Hours of Work

37 hour working week

Nationality Requirements

• UK nationals
• Nationals of the Republic of Ireland
• Nationals of Commonwealth countries who have the right to work in the UK
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre‑settled status under the European Union Settlement Scheme (EUSS)
• Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Benefits

• Salary of £28,122
• HM Prison & Probation Service contributes £8,146 towards membership of the Civil Service Defined Benefit Pension scheme
• £8,146 toward Civil Service Defined Benefit Pension scheme (as above)
• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• Annual Leave
• Public Holidays
• Season Ticket Advance

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