Company: Jo Holdsworth Recruitment Ltd.
Location: Leeds
Job Description:
A recruitment agency is seeking a Customer Success Transformation Lead to oversee a 12-month contract role aimed at evolving the Customer Success function into a scalable, data-driven model. Responsibilities include leading the transformation of service models, implementing metrics-driven strategies, and enhancing onboarding processes. Candidates should have a proven track record in customer success within a SaaS or B2B environment, and must be comfortable operating at a senior stakeholder level.#J-18808-Ljbffr…
Posted: April 17th, 2026