Company: PA Consulting
Location: London
Job Description:
A leading consulting firm in the UK is seeking a Customer Contact Technology Specialist at Principal Consultant level to lead technology-driven transformation in customer contact environments. This role demands expertise in AI innovation and contact centre technology to enhance client engagement strategies. The ideal candidate will own product development, advise on business readiness, and lead change management. The position offers a hybrid working model and promises a supportive community fostering innovation and growth.#J-18808-Ljbffr…
Posted: March 18th, 2026