You will work onsite and report into the Assistant or Store Manager. Your role could be to help on the tills, advise our customers, or work in the back shop.
Responsibilities
- Help our customers and put them at ease: listen to find out more about them, answer questions, give great advice on our products, recommend items, or simply offer a basket.
- Get to know our in-store offers and schemes and promote them.
- Help our store run smoothly – ensuring we have the right products displayed on the shop floor, providing great service on the tills, or helping with stock.
- Work with other members of the team to provide a great shopping experience and keep the store clean and presentable.
You will receive award‑winning training accredited by the Institute of Customer Service. Whether it’s your first job or you have retail experience, working as a Customer Advisor offers a great opportunity to grow.
Essential Skills and Experience
- Excel in a varied environment, working at pace.
- Communicate and listen effectively.
- Enjoy working as part of a team, promoting a collaborative dynamic.
- Know that the little things make the biggest difference in customer interactions.
- Desire to be a proud brand ambassador for Boots and help customers find the best products for them.
Desirable Skills
- Experience providing customer care and delivering great customer service (not essential).
Shift Patterns
- Flexible to work a variety of shift patterns throughout the week, including evening and weekend shifts.
Remuneration
- Hourly rate: £13.02 and up to £15.10 across selected locations within London. The hourly rate will increase after 6 months in role.
Benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and a gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Please note any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots? At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal‑opportunity employer and embrace the diversity of our colleagues.
#J-18808-Ljbffr…