General Manager – Community-Focused Pub – Southwest London – £55,000 + Live-In

General Manager – Community-Focused Pub – Southwest London – £55,000 + Live-In

We are looking for an experienced, driven General Manager to lead one of our popular hospitality venues in Southwest London. This is a hands‑on leadership role in a vibrant community setting, where delivering exceptional customer experiences is at the heart of everything we do.

About The Role

As General Manager, you will be the face of the venue — creating a warm, welcoming environment for guests while driving strong commercial results. You’ll lead your team with energy and purpose, setting high standards for service and operational excellence.

Key responsibilities include:

• Leading and inspiring your team to deliver memorable customer experiences every day.
• Managing all aspects of day‑to‑day operations, from service delivery to maintaining quality and standards.
• Recruiting, developing and coaching staff so they have the skills to succeed.
• Driving commercial performance through effective planning, sales growth and cost control.
• Upholding health, safety and brand standards across the venue.

Who You Are

We’re looking for someone who is:

• A natural people leader with excellent communication skills and a passion for hospitality.
• Business‑minded with strong financial awareness and operational focus.
• Experienced in a managerial role within hospitality, retail or another fast‑paced environment.
• Personable, proactive and keen to develop both personally and professionally.

What’s On Offer

• Competitive salary package with bonus and service charge potential.
• Professional growth opportunities with structured development pathways.
• Benefits including pension, staff discounts and wellbeing support.
• If you’re a leader who thrives in a bustling, guest‑centric setting and wants to make an impact, we’d love to hear from you.

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