System Operations Assurance Analyst

Company: Thames Water
Apply for the System Operations Assurance Analyst
Location: Reading
Job Description:

Overview

This is a great opportunity for someone who enjoys working with data and wants to make a real impact on operational performance. You’ll be part of a team that turns complex data into meaningful insights, helping improve how the business runs day to day.

Responsibilities

  • Working with large and varied datasets, including operational, alarm, event and SCADA configuration data
  • Interrogating databases, transforming data and helping improve ways of working across the business
  • Supporting control teams and stakeholders by gathering requirements and building dashboards and reports
  • Analysing data to identify trends, insights and opportunities for improvement
  • Presenting findings clearly and engagingly to support decision-making
  • Continuously improving reporting processes in line with digital best practice
  • Collaborating with different teams to ensure data solutions meet business needs

Location & Hours

Base location: Reading, Clearwater Court – Hybrid

Working hours: 36 hours per week, Monday to Friday, with hybrid working available

Requirements

  • Experience in a technical or analytical role, working with data and reporting
  • Strong knowledge of databases and programming languages such as SQL and Python
  • Experience creating clear and engaging dashboards, ideally using Power BI
  • Knowledge of Databricks & Power BI and expertise in statistical languages such as R, data modelling and process automation would be advantageous, but not essential
  • Technical understanding of operational technology systems or utility operation
  • A proactive mindset with strong attention to detail and the ability to manage priorities

Benefits

  • This role will be paid from £40,000 up to £50,000 per annum depending on skills and experience
  • 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
  • Generous Pension Scheme through AON
  • Access to a range of health, wellbeing and financial benefits, including annual health MOTs, physiotherapy and counselling, Cycle to Work schemes, shopping vouchers and life assurance

EEO Statement

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support.

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Posted: April 22nd, 2026