Management – Supervisor

Overview

We are looking for a Supervisor to lead our pub team, ensuring exceptional customer service and a welcoming environment.

Responsibilities

• Deliver exceptional customer service and build rapport with customers and team members.
• Train and develop the team to ensure they have the knowledge to delight customers.
• Act as a responsible key holder and lead shifts safely and effectively.
• Collaborate with the management to support the ongoing development of staff.

Qualifications

• Passion for hospitality and customer service.
• Experience or strong desire as a key holder.
• Commitment to career growth within hospitality.
• Ability to work as part of a close‑knit team.

Benefits

• Career pathway, apprenticeships and training & development courses.
• Free meals.
• Weekly pay.
• 28 days holiday per year.
• 20% discount at all Young’s Pubs and 30% discount on overnight stays in our pubs with rooms.
• Share Save scheme.
• Company pension scheme.

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