Service Desk Team Lead: Drive Elite IT Support

A technology solutions company based in Eastwood, UK is seeking a Service Desk Team Leader. In this role, you will lead and develop the support team, ensuring technical and functional support for customers. You’ll focus on customer satisfaction, manage incident resolutions, and implement improvements. The ideal candidate has a strong leadership presence, proven customer support experience, and a solid background in ITIL principles. Exceptional benefits include private medical insurance, increasing holiday entitlement, and employee wellness programs.#J-18808-Ljbffr…