Hybrid – London (minimum 2 days per week in Shoreditch)
Benefits include 25 days holiday plus bank holidays, Training and professional development support, Wellbeing initiatives and social activities, Modern Shoreditch office environment
Full-time, Permanent
Membership Bespoke is delighted to be supporting a well‑established UK trade association representing companies supplying products, services and technology to the education sector in their search for a Membership Development Manager. This organisation represents hundreds of businesses supporting schools, colleges and education providers across the UK and internationally spanning everything from educational resources and equipment to technology and digital learning solutions. With an ambitious strategy to strengthen its influence and grow its membership base, this role will play a pivotal part in shaping the future of the association and the sector it represents.
The Opportunity
This is a high‑impact membership role focused on driving recruitment, engagement and retention within a respected membership organisation. The successful candidate will take ownership of the full membership lifecycle— from identifying new member opportunities and converting leads through to onboarding, engagement and renewal. Working closely with senior leadership, this role sits at the centre of the organisation’s growth strategy, ensuring membership continues to deliver meaningful value to companies operating across the education supply industry.
Key Responsibilities
- Drive membership recruitment from initial enquiry through to closing and onboarding
- Build and manage a pipeline of prospective members
- Deliver targeted membership growth and retention campaigns
- Manage the member lifecycle, ensuring a positive and engaging member journey
- Monitor and report on membership KPIs and performance metrics
- Identify members at risk of non‑renewal and implement retention strategies
- Lead the annual membership renewal process
- Represent the organisation at industry events and networking opportunities
- Champion the use of CRM systems and membership data to support decision making
- Produce monthly and quarterly membership reports for senior leadership
- Support delivery of member engagement initiatives and surveys
- Line manage a Membership Coordinator
About You
This role would suit a commercially minded membership professional who enjoys building relationships, identifying opportunities and delivering measurable growth.
The ideal candidate will have:
- A proven track record of delivering membership growth within a membership organisation, trade association or similar environment
- Experience recruiting and retaining members where membership is discretionary rather than mandatory demonstrating the ability to clearly articulate value and convert prospects into engaged members
- Strong relationship management and stakeholder engagement skills
- Experience managing a sales pipeline and reporting against targets
- Confidence presenting to senior stakeholders and groups
- A proactive and externally focused approach to business development and networking
- Experience using CRM systems and membership data
- Strong organisational, communication and reporting skills
- Experience or knowledge of the education sector would be advantageous, particularly an understanding of organisations operating across: Primary education, Secondary education, Further education, Higher education, Schools and the wider education supply chain.
To apply for this Membership Development Manager role, please submit your CV.
Due to the volume of applications, only successful candidates will be contacted. If you have not heard from us within 10 working days, please assume your application has been unsuccessful on this occasion.
Membership Bespoke is acting as a recruitment business in relation to this role and positively encourages applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Membership Bespoke is the UK’s most experienced membership‑focused recruitment firm, with over 10 years’ experience delivering permanent, temporary, interim and executive search recruitment solutions to trade associations, regulatory bodies, professional bodies and political organisations.
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