Commercial And Ticketing Manager

Overview

Well Established Tour operator with a large foothold in the B2B travel market are seeking an experienced Ticketing manager to join their Business in Southwest London. Working office based you will manage a small team of ticketing consultants as well as build commercial relationships with supplier partners and clients. Starting salary is up to £45,000 per annum (depending on experience) with working hours between 9am and 6pm Monday to Friday. (Some out of hours cover).

Responsibilities

• Oversee the ticket department daily.
• Ensure that all queues are kept up to date including schedule changes, general, web, native and re-issues.
• Ensure that all Q’s are checked at the end of the day to ensure that all tickets have been issued.
• Ensure that tickets are issued within deadlines.
• Ensure that all re-issues are completed within deadlines.
• Ensure that auto tickets are running on a regular basis.
• Monitor fuel, tax and fare increases and ensure that agents and clients are notified and deadlines are met.
• Monitor ticket match fail and ensure that it is kept up to date.
• Develop and implement comprehensive commercial strategies to maximise revenue and profitability across all business channels.
• Cultivate, manage strategic partnerships airlines, and other key stakeholders to enhance sales and distribution networks.
• Conduct thorough market analysis to identify trends, opportunities, and threats, providing insights to support strategic decision-making.
• Negotiate favourable contracts with suppliers, vendors, and partners to optimise cost efficiencies and enhance competitive advantage.
• Revenue Optimisation: Drive revenue optimisation initiatives through pricing strategies, promotional campaigns, and upselling opportunities.

Qualifications

• Solid experience of hands on managing an ticketing team for a Tour Operator is essential.
• Experience of ticketing and reissuing for multiple airlines.
• Solid experience of native GDS Amadeus and/or GDS Galileo.
• Full Rights to Work in the UK.

The Package

Starting salary of up to £45,000 (depending on experience).

Working Monday to Friday 9am – 6pm (with some out of hours cover).

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