Senior Property Manager

What you’ll be doing

• Line‑manage any assigned staff, including Property Managers, Property Coordinators, and on‑site staff
• Respond to incoming client and resident enquiries quickly, ensuring regular feedback of outstanding issues
• Manage health, safety and compliance, conduct regular site inspections
• Oversee contractors to deliver high‑quality service that represents value for money at our developments
• Set accurate budgets for the developments in your portfolio
• Attend resident meetings on site, sometimes outside office hours, to suit client needs
• Take ownership of client‑relationship management on each of the sites within the portfolio
• Deliver excellent customer service through professionalism and strong technical knowledge
• Act as a contact point for property managers in the team to help with complex property issues
• Participate actively in department projects and contribute to business improvements
• Deliver training sessions to the team
• Contribute to the strategic delivery targets for the business
• Respond to all enquiries in line with the Centrick Customer Service Charter
• Support the day‑to‑day running of the department in line with Director guidance
• Attend and actively participate in team meetings, providing suggestions for improvements

What you need to succeed

• Ability to proactively manage sites, spot issues and resolve them
• Ability to delegate effectively and coach team members to achieve their goals
• Proficient IT user, able to use MS packages and a range of internal systems
• Experience in a similar role (essential)
• ATPI/MTPI qualification (essential)
• Experience in block management across complex sites

Why join us?

• 25 days’ holiday plus bank holidays
• Enhanced pension scheme based on role
• Extra holiday that grows with length of service
• Medicash, virtual GP, therapies, dental and optical support
• Company sick pay increases over time to support wellbeing
• Life Assurance for financial protection for you and your loved ones
• Study support and access to the dedicated academy for professional growth
• 24/7 mental health services
• Birthday bonus – extra day off on your birthday
• Annual volunteer day to support a charity or cause
• One online platform for all benefits and recognition

At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know – we’re here to help you succeed.

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