Commercial VMU Manager

Commercial Vehicle Maintenance Unit (VMU) Manager, Required in Southampton

We are currently seeking a highly experienced professional for the position of Commercial Vehicle Maintenance Unit (VMU) Manager, on behalf of a reputable dealership in Southampton. This position offers an excellent opportunity for a skilled individual looking to lead a dedicated team within a well‑established, award‑winning organisation committed to employee growth, safety, and operational excellence. The successful professional will have a significant impact on workshop performance, customer satisfaction, and profitability.

Benefits

• Competitive salary of approximately £55,000 per annum, with bonus potential
• Monday to Friday working schedule, 45 hours per week, with some flexibility
• Overtime opportunities to enhance earnings
• 23 days holiday plus bank holidays
• Company pension scheme and enhanced maternity/paternity pay
• Access to comprehensive training and ongoing career development pathways
• Employee wellbeing initiatives and support programmes
• Branded uniform and footwear allowance
• Recognition awards, including long service and annual accolades

Duties

• Lead and motivate the Commercial Vehicle Maintenance Unit (VMU) team to ensure operational efficiency and high‑quality customer service.
• Manage workforce planning to meet fleet demands and optimise workshop productivity.
• Control labour costs, including dealings with third‑party service providers.
• Ensure compliance with health and safety standards through regular safety audits.
• Plan and oversee the maintenance of workshop facilities, diagnostic tools, and equipment.
• Prepare budgets, investment plans, and monitor performance metrics within the workshop.
• Drive continuous improvement initiatives to increase workshop efficiency and profitability.
• Recruit, induct, and develop team members to sustain a motivated and skilled workforce.
• Review and adjust pricing strategies to maintain competitive workshop services.
• Uphold high standards of health and safety across all operational activities.

Requirements

• Proven experience as a Service Manager or Commercial Service Manager within the automotive industry.
• Demonstrable leadership and team management capabilities.
• Excellent organisational and communication skills.
• Resilient, adaptable, and able to manage changing priorities effectively.
• Ability to manage budgets, costs, and workshop KPIs efficiently.
• Passion for delivering exceptional customer service and technical excellence.
• Strong understanding of health and safety regulations.
• Commitment to company values of being rewarding, reliable, and respectful.

This is a fantastic chance to progress your career within a dynamic and highly regarded organisation.

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