Contract Manager

Overview

As the Contract Manager, you will take full ownership of allocated planned or major works projects, including refurbishment, fire safety, energy efficiency, and health & safety remediation schemes. Working closely with procurement, commercial teams, consultants and contractors, you will ensure projects comply with legislation, technical standards, and contractual requirements, while maintaining a strong customer‑focused approach. You will also deputise for senior managers when required and operate with a high level of autonomy.

Responsibilities

• Lead delivery of planned, cyclical and major works projects from procurement to completion.
• Manage contractors and consultants, ensuring quality, value for money and compliance.
• Prepare briefs, specifications, consultation and communication plans for stakeholders.
• Ensure compliance with CDM Regulations 2015 and the Building Safety Act 2022.
• Monitor programme, budgets, risks and KPIs, escalating issues where required.
• Chair progress meetings and manage delivery performance throughout the project lifecycle.
• Ensure statutory and non‑statutory resident consultation is completed appropriately.
• Work collaboratively across asset management, compliance, housing and commercial teams.
• Support leaseholder processes and ensure correct cost recovery procedures are followed.
• Maintain excellent customer service and professional standards at all times.

What We’re Looking For

• Strong experience managing contracts and delivering planned or major works projects.
• Background in social housing or a similar regulated environment.
• Sound knowledge of procurement, contract management, and relevant legislation.
• Understanding of building safety, compliance, and health & safety regulations.
• Proven ability to manage budgets, risks, and complex stakeholder relationships.
• Excellent communication, negotiation, and organisational skills.
• Ability to work independently in a high‑pressured environment and meet deadlines.
• Strong IT skills, including Microsoft Office and contract/project systems.

Qualifications & Requirements

• HNC/HND/Degree in a construction or property‑related discipline (or equivalent experience).
• NEBOSH Construction Certificate desirable.
• Minimum 5 years” experience in contract management or a similar role.
• Commitment to equality, diversity, health & safety, and continuous improvement.

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