Heathrow Investigations Manager
An exciting opportunity has arisen to join the Heathrow Safety and Security team as a Heathrow Investigations Manager, leading a dedicated Heathrow Safety Investigation Leads. The role is responsible for delivery of high‑quality Safety and Security investigations in a timely manner.
What you’ll do
You will lead a team of 7 highly motivated and engaged Heathrow Investigation Leads and Heathrow Investigation Support team members representing Heathrow Safety and Security for Terminals 5 & 3 across both Customer and Ground Operation portfolio areas. As an experienced people manager, you will be accountable for the performance and development of the team, whilst promoting a high‑performance culture to enable your team to fulfil their full potential. You will be driven to succeed and to inspire others, leading, managing, and motivating the Heathrow Investigations team to manage and deliver high‑quality safety and security investigations and to provide meaningful data that identifies and tracks trends across Heathrow Operations, thereby contributing to a safe and secure workplace. You will assure the standard for complex investigations into accidents and incidents related to assets, employees or third parties engaged in the Heathrow operation; ensuring the delivery of coherent, accurate and consistent reports identifying root causes and causal factors to the highest investigative standards, with measurable, achievable recommendations to prevent recurrence. Other areas of responsibility will include identifying trends and driving the application and continuous development of the British Airways safety behaviours by effectively communicating with key stakeholders to promote a Just Safety culture and an effective Safety Management System.
What you’ll bring to British Airways
Your leadership will champion high engagement levels by creating an empowering work environment where colleagues are recognised for their contributions to safety and security. You’ll play a key role in driving and influencing our vision, with outstanding stakeholder management crucial for effective collaboration and promoting the Safety First programme. Substantial operational experience within Heathrow Operations is essential as is the ability to work collaboratively across departments within a change environment. The role requires an ability to hold an airside pass and an airside driving permit.
Your experience
- Experienced inspirational people leader
- Safety and Security focused
- Previous experience in managing a complex operational environment
- Collaborative stakeholder management
- Effective decision‑making capabilities
- Ability to hold Airside Driving Permit essential
What we offer
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you’ll get access to brilliant staff travel benefits, including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted Hotline airfares per year for yourself, friends and family. At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities across our business to help you develop and progress.
Inclusion & Diversity
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
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