Contract Manager

Contract Manager

Cleaning Services (FM)

Location: Immingham (with travel across the Humber region)

Salary: GBP36,000 per annum

About the Role

We are seeking an experienced and driven Contract Manager to oversee a well-established cleaning contract across approximately 30 sites in the Humber region. With the contract fully mobilised and operating smoothly, this is an exciting opportunity for a proactive individual to step in and make a tangible impact driving performance, strengthening relationships, and elevating service delivery standards.

Key Responsibilities

• Manage and oversee cleaning operations across 30 sites, ensuring consistent high standards
• Lead, support, and develop a team of approximately 40 staff
• Ensure all service level agreements (SLAs) and KPIs are consistently met or exceeded
• Build strong, positive relationships with clients and stakeholders
• Handle day-to-day HR elements including performance management, absence, and employee engagement
• Monitor performance metrics and produce monthly reports and presentations
• Identify opportunities for continuous improvement and implement best practices
• Conduct regular site visits across the Humber region

About You

• Proven experience managing cleaning contracts within an FM environment
• Strong people management skills with a genuine passion for leading and motivating teams
• Excellent interpersonal and communication skills a real people person
• Comfortable managing HR-related responsibilities
• Highly organised with strong attention to detail
• Confident IT user, particularly with Excel (reporting, data analysis, presentations)
• Full UK driving licence and willingness to travel across the Humber region

What We Offer

• Competitive salary of GBP36,000
• 32 days annual leave
• Opportunity to take ownership of a stable, well-run contract and make a real difference
• Supportive and collaborative working environment
• Career development within a growing FM organisation

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