Major Incident Manager

Major Incident Manager (Contract)

Tier 1 Banking Client | Global Remit | Long‑Term Contract

Our Tier 1 banking client is seeking an experienced Major Incident Manager for a long‑term contract engagement. This role carries global responsibility, leading the management of major incidents that impact services and operations worldwide.

You will act as the central authority during high‑severity incidents, coordinating virtual teams, driving resolution, and providing clear, confident communication to senior stakeholders.

Key Responsibilities

• Lead and manage major incidents across a global environment.
• Chair high‑pressure, complex incident calls with confidence and control.
• Coordinate and direct virtual, cross‑functional teams during incidents.
• Deliver clear, concise updates to senior executives and stakeholders.
• Ensure incidents are resolved efficiently and post‑incident actions are captured.

Required Skills & Experience

• Strong background in Major Incident Management.
• Proven ability to operate effectively in high‑pressure environments.
• Confident communicator, comfortable engaging with senior executives.
• Experience managing virtual and globally distributed teams during incidents.

Nice to Have

• Financial services or banking experience (highly beneficial).
• Solid IT/technical understanding (helpful but not essential).
• Based in the North of England with the ability to commute (not essential).

Job Title: Major Incident Manager

Location: Barnsley, UK

Rate/Salary: 500.00 – 600.00 GBP Daily

Job Type: Contract

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