Job Summary
We are seeking an experienced and highly motivated Estates Operations Manager to take responsibility for the operational management of the Trust’s estates at designated site(s). This is a senior, site‑based role ensuring that all buildings, engineering systems, infrastructure and grounds are safe, compliant, efficient and fit for purpose, supporting the delivery of high‑quality patient care.
The post holder will lead the provision of an effective and patient‑focused estates maintenance service, delivered through a mix of directly employed staff and external contractors, ensuring compliance with NHS guidance, statutory legislation and best practice.
You will provide senior technical leadership, act as an Authorised / Responsible Person across key estates disciplines, and play a central role in service improvement, risk management, and operational resilience.
Key Responsibilities
Estates Operations & Compliance
- Overall responsibility for site‑level estates maintenance, repair and engineering services
- Ensure compliance with statutory legislation, HSE guidance, Health Technical Memoranda (HTMs) and NHS standards
- Act as Authorised / Responsible Person for disciplines such as: Medical Gases, Electrical Safety (HV/LV), Water Safety / Legionella, Specialist Ventilation, Decontamination
- Ensure asbestos management duties are effectively discharged
- Lead risk assessments, safe systems of work, and contractor control procedures
- Maintain estates risk registers, incident reporting and business continuity arrangements
- Participate in the estates on‑call rota, responding to operational emergencies
Leadership & People Management
- Line manage Assistant Estates Managers and operational maintenance teams
- Lead, motivate and develop both in‑house staff and contractors
- Set clear objectives, KPIs and performance standards
- Deliver appraisal, performance management, development and training plans
- Promote strong communication, engagement and positive employee relations
Planning, Performance & Continuous Improvement
- Develop and deliver local operational estates plans aligned to Trust objectives
- Monitor performance and implement corrective actions where requiredDrive service improvement initiatives and performance enhancement
- Ensure effective prioritisation of planned preventive and reactive maintenance
Finance, Resources & Contracts
- Manage delegated budgets and expenditure controls
- Support budget setting and delivery of cost improvement plans
- Implement efficiency improvements aligned to Lord Carter recommendations
- Procure and manage estates maintenance and specialist service contracts
- Oversee utilities, energy efficiency and estates‑produced waste management
Projects & Stakeholder Engagement
- Work collaboratively with Capital Project teams to ensure new installations are commissioned and fit for purpose
- Provide expert estates and engineering advice to senior managers and external stakeholders
- Work closely with clinical services, corporate departments, regulators and suppliers
About You
You will be an experienced Estates Manager with a strong technical background and proven leadership skills in a complex healthcare or similarly regulated environment. You will be confident managing multi‑disciplinary teams, contractors, budgets and compliance obligations, while maintaining a strong patient and safety focus.
Essential Requirements (Summary)
- Significant experience in estates or engineering management
- Strong knowledge of statutory compliance, HTMs and NHS estates guidance
- Experience managing large operational teams and external contractors
- Budget management and service improvement experience
- Ability to act as (or train as) an Authorised / Responsible Person
- Excellent communication, leadership and problem‑solving skills
Why Join Us?
- A challenging and rewarding leadership role
- Opportunities for professional development and CPD
- The chance to make a real impact on patient safety and care environments
We welcome applications from all individuals, regardless of background or identity. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
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