Business Operations Manager – Risk Financing
London | Permanent
Shape the Future of Risk Financing Operation
sWe are seeking an experienced Business Operations Manager to strengthen and transform the operational framework of our Risk Financing function. This is a high-impact role focused on driving operational excellence, process optimisation, innovation, and data-driven decision-making across the end-to-end reinsurance lifecycl
e.Working closely with stakeholders across Finance, Claims, Actuarial, Technology, Data, Brokers, and Reinsurers, you will play a pivotal role in improving efficiency, transparency, governance, and operational performanc
e.What You’ll Be Do
ingOperational Excelle
- nceOwn, maintain, and continuously improve Standard Operating Procedures (SOPs) across the treaty lifecyc
- le.Ensure processes are well-documented, scalable, audit-ready, and consistently appli
- ed.Act as the operational lead for process governance, controls, and clari
ty.Process Optimisation & Transforma
- tionIdentify inefficiencies, duplication, and operational bottlene
- cks.Design and implement streamlined processes that enhance efficiency and reduce complex
- ity.Apply continuous improvement methodologies such as Lean and Six Si
- gma.Partner with Technology and Data teams to drive automation and simplification initiati
ves.Innovation & Continuous Improv
- ementIntroduce innovative tools, dashboards, and ways of wor
- king.Embed operational KPIs and performance metrics into daily management pract
- ices.Translate strategic objectives into practical operational enhancem
ents.Data & In
- sightsImprove data quality, governance, and usability across reinsurance sy
- stems.Support management and executive reporting through meaningful operational ins
- ights.Leverage data to improve decision-making and business out
comes.Stakeholder Man
- agementBuild strong relationships across multiple business fun
- ctions.Coordinate cross-functional initiatives and ensure effective collabo
- ration.Drive alignment on priorities, ownership, and delivery tim
elines.Governance & Risk Ma
- nagementIdentify and mitigate operational risks within Risk Financing pr
- ocesses.Support audits, reviews, and governance forums with clear documentation and i
- nsights.Ensure appropriate controls and regulatory standards are mai
ntained.What We’re Lo
- oking ForSignificant experience in business operations, operational management, transformation, or process improvement within insurance or rei
- nsurance.Strong understanding of reinsurance structures and end-to-end lifecycle op
- erations.Proven expertise in operational excellence, process optimisation, and continuous imp
- rovement.Ability to work collaboratively across multiple functions and influence stakeholders at al
- l levels.Strong analytical and problem-solving skills with a data-driven
- mindset.Experience with reinsurance systems, reporting platforms, and operatio
- nal data.Advanced Power BI skills, including dashboard development and data m
- odelling.Familiarity with Lean, Six Sigma, or similar metho
- dologies.Experience supporting audits, regulatory reviews, or governance ac
- tivities.Change management and transformation delivery experience would be adva
ntageous.Wh
y Join Us?This is an opportunity to make a tangible impact within a critical business function, leading meaningful operational improvements and helping shape the future of Risk Financing operations. You’ll work alongside talented professionals in a collaborative environment that values innovation, continuous learning, and profession
al growth….