Role: Verisk SME
Location: London, UK (3days Onsite)
Contract Type
The Verisk Application SME will serve as the primary functional and technical expert for Verisk-based solutions, supporting business operations, incident resolution, enhancements, and stakeholder engagement. The role ensures stable operations, effective integrations, and optimal utilization of Verisk products within the insurance ecosystem.
Application & Business Support
Act as the SME for Verisk applications/products, providing deep domain and functional expertise.
Support BAU operations, incidents, service requests, and problem management related to Verisk platforms.
Perform root cause analysis (RCA) and drive permanent fixes for recurring issues.
Ensure SLA adherence and proactive risk identification.
Functional & Technical Expertise
Understand Verisk data models, workflows, APIs, rating, underwriting, and enrichment services.
Support integrations between Verisk and core insurance systems (policy, claims, billing, portals, data platforms).
Validate data feeds, transformations, and outputs for accuracy and completeness.
Assist with upgrades, version changes, and regression testing coordination.
Stakeholder & Vendor Management
Act as the primary point of contact with Verisk for product clarifications, defects, and roadmap discussions.
Work closely with business users, BAs, developers, QA, and DevOps teams.
Translate business requirements into system-level impacts and solution recommendations.
8–12+ years of experience in insurance IT/application support, with strong hands-on Verisk experience.
In-depth knowledge of Verisk products (e.g., data enrichment, risk assessment, underwriting, rating, analytics – as applicable).
Strong understanding of P&C insurance domain.
Experience with application support, incident/problem/change management.
Ability to analyze logs, data flows, and integration issues.
Excellent communication and stakeholder management skills.
Good to Have
Experience with APIs, batch integrations, messaging, and data platforms.
Familiarity with incident monitoring tools and ITSM frameworks (ITIL).
Exposure to cloud platforms, DevOps, and CI/CD pipelines.
Prior experience working with global stakeholders (US/UK insurance operations).
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