Business Support Clerk
Belfast City Council
Hours of work: 9am-5pm, Monday – Friday
Wage: £13.47 per hour
Be the Organised Heart of Belfast City Council
Are you a highly organised individual who enjoys helping people, keeping things running smoothly, and making a real difference behind the scenes?
Belfast City Council is seeking a motivated and customer-focused Business Support Clerk to join our team. This is an exciting opportunity to build a rewarding career within one of Northern Ireland’s largest and most respected public sector organisations, supporting vital services that impact communities across the city every day.
If you’re someone who thrives in a fast-paced environment, enjoys working with technology, and takes pride in delivering excellent customer service, we’d love to hear from you.
What You’ll Be Doing
As a Business Support Clerk, you’ll play a key role in delivering an efficient and professional support service across the council. No two days will be the same as you:
Provide administrative and clerical support across a range of council services
Manage records, filing systems, correspondence and documentation
Process internal and external mail
Handle telephone enquiries and provide excellent customer service
Input, retrieve and maintain information using various IT systems
Produce letters, reports, presentations and other documents
Organise meetings, manage diaries and take accurate meeting notes and minutes
Support routine business functions including finance, HR, customer support and administration
Assist with data collection, performance information and statistical reporting
Work collaboratively with colleagues to ensure services are delivered efficiently and effectively
What We’re Looking For
We’re looking for individuals who are:
Excellent communicators with strong written and verbal skills
Friendly, professional and committed to delivering outstanding customer service
Comfortable using Microsoft Office applications including Outlook, Word and Excel
Organised and able to manage competing priorities effectively
Strong team players who contribute positively to shared goals
Accurate, dependable and detail-oriented
Confident interacting with customers, colleagues and stakeholders at all levels
Why Join Belfast City Council?
At Belfast City Council, you’ll be part of an organisation committed to serving the community while supporting your personal and professional development.
Benefits include:
A secure and rewarding public sector career
Opportunities for learning, training and career progression
Supportive and inclusive working environment
Meaningful work that contributes directly to the people of Belfast
Experience across a wide range of council services and business functions
Assessment Process
Applicants will complete a computer-based assessment (ISV) designed to evaluate:
- General aptitude
Microsoft Outlook skills
Microsoft Word skills
Microsoft Excel skills
Other relevant administrative competencies
Please ensure you provide a valid personal email address when applying, as assessment invitations will be issued electronically.
Ready to Apply?
If you’re organised, customer-focused and ready to contribute to the delivery of high-quality public services, this could be the perfect opportunity for you.
Join Belfast City Council and help make Belfast work better for everyone. Apply today.
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