Sales Support Executive

Are you a proactive, customer-focused sales professional looking to join a market-leading hardware company? I’m looking for an enthusiastic Sales Support Executive to join a well-established and dynamic Sales team.

In this role, you’ll play a key part in driving business growth by building strong customer relationships, identifying sales opportunities and delivering outstanding customer service.

Key responsibilities

• Proactively contact existing and prospective customers by phone and email to promote new products, special offers, and clearance stock.
• Build strong relationships with customers while identifying opportunities to upsell and maximise order value.
• Process customer orders accurately and efficiently, ensuring a seamless customer experience.
• Communicate with customers regarding stock availability or order discrepancies, offering suitable alternative products where required.
• Provide day-to-day sales support to the Field Sales team, helping them deliver exceptional service to customers.
• Work collaboratively with colleagues across the business to ensure customer needs are met and sales targets are achieved.

Key requirements

• Previous experience in an Inside Sales, Internal Sales, or Customer Service role.
• Excellent communication and relationship-building skills with a customer-first approach.
• A proactive, self-motivated individual who can use initiative and make confident decisions.
• Strong organisational skills with the ability to manage multiple tasks effectively.
• Good working knowledge of Microsoft Office, including Word, Excel, and PowerPoint.

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