Remote Amazon Connect Architect — Avaya Migration Lead

Amazon.com, Inc is seeking an experienced Amazon Connect Consultant to lead the transition from traditional telephony to advanced cloud-based contact centre solutions. This role will involve collaborating with clients to gather requirements, designing and implementing solutions using Amazon Connect, and creating detailed documentation.

Ideal candidates will have proven experience with Amazon Connect and Avaya and strong communication skills to engage with stakeholders effectively. This position is remote, available only for UK residents.

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