£30,000 FTE (£18,746 actual salary) | Hybrid Working (after probation) | 25 Hours per Week | Flexible Hours | Exeter
Company Overview
Our client is a well-established and growing business operating within the food and consumer goods sector. They are committed to delivering excellent service to their customers and pride themselves on maintaining strong relationships across their supply chain and sales operations. This is an exciting opportunity to join a collaborative and supportive team in a varied role that offers flexibility and genuine responsibility.
Role Overview
We are seeking an organised and proactive Sales Support Administrator to provide essential support to a busy sales function. This role will suit someone with previous B2B sales experience who enjoys building customer relationships, managing multiple priorities, and ensuring the smooth delivery of products and services. You will play a key role in coordinating customer orders, managing samples, producing reports, and acting as a central point of support for both customers and internal stakeholders.
Working Pattern
- Hybrid after probation – 3 days in the office / 2 days from home
- Ideally, working hours will be 9.30am – 2.30pm or 10.00am – 3.00pm
Responsibilities of the Sales Support Administrator:
- Monitor customer orders from receipt through to successful delivery, resolving any issues promptly and effectively.
- Coordinate product sample requests, liaising with internal teams and couriers to ensure timely delivery.
- Maintain and support customer portal activity, becoming a key point of contact for portal-related queries.
- Produce regular sales and performance reports, providing valuable insights to support commercial decision-making.
Requirements of the Sales Support Administrator:
- Essential: Previous B2B sales experience, ideally gained within a sales support, internal sales, account management, or customer service environment.
- Strong understanding of order fulfilment processes, customer relationship management, and supporting commercial sales activities.
- Confident using Microsoft Office, particularly Excel, with experience analysing and presenting data.
- Excellent organisational, communication, and problem-solving skills, with the ability to manage competing priorities and build strong relationships with business customers.
Benefits:
- Hybrid working arrangement (3 days office, 2 days home)
- Flexible working hours across a 25-hour week
- 25 days holiday including Bank Holidays (pro rata)
- Company pension with 4% employer contribution
- Free on-site parking
- Cycle to Work scheme
If you’re an organised professional with B2B sales experience, a customer-focused approach, and a passion for delivering excellent service, we’d love to hear from you. Apply today to find out more about this flexible opportunity with a successful and growing business.
Note on Sponsorship: We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship.
Recruitment Consultant: Lacey Dorliac
Ref: 11261
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